*NEW* update as of November 13, 2024 – Date Extended
Service providers that submit the requested information by November 29, 2024 will be eligible for an incentive payment.
Read the full DDS Directive here
Read the Enclosure listing the Service Codes eligible for Incentive Payment Go to the DDS Service
Go to the DDS Rate Reform Web Page
For Service Providers eligible for rate reform, in January you will be receiving the last increase to align with the rates models. That increase will be 90% of the rate model. In order for the increase to be made whole (100%,) you must participate in the DDS Service Provider Directory. Completing the process to participate within the DDS timeframes outlined below should ensure the additional 10%. You will also receive an incentive payment. For service providers included in rate reform, participation in the Provider Directory measures is the only way to attain the up to 10% quality incentive portion of the reimbursement rate from January 1, 2025 through June 30, 2026.
If you are not eligible for rate reform, you can still receive an incentive payment for participating in the Directory within the timeframes.
Step 1
The first step is gathering information about all service providers that is accurate and categorized consistently. DDS began outreach to service providers for data collection on July 15, 2024. Service providers can still submit information by contacting the dedicated email at mailto:providerdirectory@dds.ca.gov. The DDS website provides more information for service providers about the data collection and how to access the technical support team. Recorded webinars explain the project and instructions, and regional centers and service providers are encouraged to view them using these links:
- Data Collection Information – https://youtu.be/Vtq159u6kZo
- Data Collection Step-by-Step Instructions – https://youtu.be/FfO2SXQ36-w.
Service provider organizations are asked to provide information about the controlling interest of the entity including, but not limited to, contact information (email and phone), tax identification number(s) for the controlling interest, and the associated vendor numbers for each tax identification number.
Service providers must complete their submission of their information by October 4, 2024.
Step 2– Service Provider Registration and Validation
The next step is service providers registering for the online portal and validating their information for each vendor number, including contact information, address, and local human points of contact.
Approximately one week following completion of Step 1, service providers will receive an individualized email invitation from caddsprod@servicenowservices.com to register for the Provider Directory and review or update the information for accuracy. Once completed, service providers will have the option to export confirmation of the completion of Step 2 for their records. Service providers that submit the requested information by November 29, 2024 will be eligible for an incentive payment.
Contact DDS at with Questions at ProviderDirectory@dds.ca.gov